Buyer FAQ
How do I contact Dallas Market Center?
A: You can contact us by calling (214) 744-7444 or e-mail Dallas Market Center.
Help! I am a new buyer ... what now?
A: New to Dallas Market Center? Attend New Buyer Orientation held every morning during market for insight on hallway and showroom numbering systems, specific category locations, directory tips and more.
Who do I contact to make my travel plans for market?
A: Call our travel department Market Travel® at (214) 744-7444 for all your travel needs. American Airlines, the official airline for Dallas Market Center, offers an 8 percent discount on most fares, and low-rate zone fares, no Saturday stay required (two-night minimum stay). In addition to great airfares, Market Travel can offer discounts on hotels, car rental rates and ground transportation to and from DFW and Love Field airports.
Is shuttle service provided during markets to area hotels?
A: Shuttle service is provided typically from 7:30 a.m. to 7 p.m. except on shop late days (8:30 p.m.) and the last day of market (6 p.m.). Check your market directory for exact schedules.
How many guests may I bring with me to market?
A: To maintain the wholesale integrity of DMC's trade events, buyers should limit guests to one per buyer and qualify all professional buyers in DMC's registration system. For guests essential to business (limit one per registered buyer) there is a $50 non-refundable show service fee (Total Home & Gift Markets and 1st Monday and Tuesday Mini-Markets only**). Spouses are welcome and not subject to the guest fee. Guests are required to stay with the buyer.
**this may include days prior to market
What are the costs associated with attending Dallas Market Center during a market?
A: Commercial businesses are not subject to any fee to attend, but you must be a qualified buyer. Business-in-the-Home store types are subject to a $150 refundable application processing fee.
Where can I find a comprehensive list of Dallas market dates?
A: Our Web site maintains an up-to-date listing of all market dates. You may also call (214) 744-7444 for market date confirmation.
Is free parking available at Dallas Market Center?
A: Yes, more than 11,000 free parking spaces are available on the Dallas Market Center campus. As designated by federal law, Dallas Market Center has ample spaces for handicapped parking.
What are Dallas Market Center building hours during market and non-market?
A: During market: 7 a.m.- 6 p.m. (Hours may be extended for special events.)
Non-market: 8 a.m.-5 p.m. Monday-Friday
How do I find individual Dallas Market Center showroom phone numbers?
A: You may access individual Dallas Market Center showroom phone numbers by calling (214) 744-7444 You can also request a directory at this number, or search our Exhibitor Listings to find exhibitor contact information online.
Where do I find a directory of Dallas Market Center employees?
A: Dial (214) 744-7444, and you will be connected.
May I take photographs while shopping at DMC?
A: Yes, however cameras and photography are not allowed inside showrooms without management's consent.
Where are the designated smoking areas at Dallas Market Center?
A: Dallas Market Center is a non-smoking campus. Smoking is not allowed inside any DMC building. Designated smoking areas have been established in various locations outside around the campus.
What are my childcare options while shopping at Dallas Market Center?
A: For safety reasons, children under the age of 12 are strongly discouraged from attending any DMC market. Strollers are not allowed inside any Dallas Market Center building.
Are wheelchairs available?
A: Dallas Market Center does not have wheelchairs available; however, you may rent from Scooters & More (WTC 120) located inside World Trade Center.
Where do I obtain a Resale Tax Permit?
A: Contact your state comptroller's office to receive the proper forms to apply for your Resale Tax Permit.
Are translation services available during Dallas Market Center markets?
A: Yes, complimentary translation services are offered in the International Suite. Call (214) 655-6140 for details.